How to Reduce Guest Questions on Airbnb (10 Practical Changes)

Most guest questions are the same handful of questions. Here are the ten changes that cut them the most:

1. Put the WiFi password on a QR code guests can copy.
2. Add a photo of the lockbox and parking spot.
3. Write checkout as a numbered list, not a paragraph.
4. List the emergency number for the right country.
5. Answer "where's the closest grocery store?" in the guide.
6. Explain the thermostat with one screenshot.
7. Add trash + recycling instructions with photos.
8. Auto-translate the guide.
9. Include a quick message form so guests don't have to open Airbnb.
10. Update the guide the moment you get the same question twice.